Careers and our people

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We know we will only ever be as good as our team, so we’re always on the look-out for talented new people to become part of our family. Like our brand we seek out exceptional individuals who can champion, encourage and inspire those around them, with an energy and drive to succeed, an ambition to be the best and motivation to make a difference every day.

We strive to create an individual and personal experience for all our guests by delivering Exceptional Hospitality...so individuals with engaging personalities, who recognise the detail and demonstrate a 'can-do' attitude are a perfect match for us. If you are truly passionate about delivering the highest standards and see yourself as part of a diverse, award winning team who deliver amazing hospitality consistently, then take a look our current opportunities.

Whatever your career aspirations, we can match them! 

We offer exceptional learning opportunities where our team are able to design their personal career path according to their aspirations and future goals. We encourage personal and professional growth and believe in nurturing everyone's ability.

Let's ignite your interest. Here are our opportunities to grow include:

• Management Academy
• A Mentoring Programme
• Supervisory Development Programme
• Food & Beverage Academy
• Exceptional Hospitality Programme
• NCFE E - Learning in Business Administration, Customer Service and more
• NVQ's & Apprenticeships
• ESOL English Lessons

'I believe that the key to my success is not only the support and opportunity I have been given but also my job satisfaction. The Grand is a company which focuses on people and their progress in order to build a supportive work environment. The approach of my mentors is quite simple yet effective; 'tell me and I will forget, teach me and I may remember, involve me and I learn'. Kornelia - Room Service Attendant to Receptionist to Reservations Manager

We believe in giving you the rewards you deserve. We think we’ve ticked all the boxes…..

• 28 days annual leave (including bank holidays)
• Complimentary gym facilities
• Meals on duty
• Grand Recognition Scheme (with rewards including free cinema tickets/annual pass, theme park passes, wine and champagne, Afternoon Tea, GB1 Dinner and Spa Experiences and much more!)
• Discounted use of hotel facilities including Restaurant, Lounge and Spa
• Entry into a draw to win a 2 nights mini break to Europe and beyond...
• Departmental and whole hotel team building and social events
• Hotel Recognition Programme - £100 per month Hotel Hero Awards
• Grand Hotel Awards
• Refer a friend scheme
• Long Service Programme
• Perks and Discounts App – including e vouchers, free and flash perks with Perkbox
• Staff rates and discounted accommodation at selected Hotels in UK.
• Staff rates of £35 and Friends & Family rates of £79 bed & breakfast
• Paid days off to volunteer
• Work place pension
• Life Assurance for all staff contributing to a Pension
• Salary Sacrifice Schemes – gym membership, IT, Childcare, Nursery, Holiday Buy and Sell Facility, Car Parking
• Employee Assistance Programme - Counselling – Legal – Health - Wellbeing
• Apprenticeships and on property training
• A personal development plan to match your career aspirations

Investing in our future talent is key to our success here at The Grand and an important part of our people culture.

Our work experience programmes have engaged hundreds of students, many of whom have returned following their studies, for full time employment. Specifically in 2018, we welcomed 62 students in 2018 from 15 local schools/colleges and 5 international hotel schools.

We also foster local partnerships with numerous Community Groups to engage talent and provide opportunities for those who may not have considered a career in this industry.

Work experience placements are offered across our operational departments including Kitchen, Food and Beverage Service, Front of House, and Spa. Students can expect to experience a taste of what its like to work in their chosen areas of hospitality and guest service.

If you are a student or undergraduate, interested in an internship or work experience with us please contact your school or college careers advisor or Andi Hirons, People Manager: [email protected]

DESIRE A CAREER AS A SENIOR LEADER IN THE HOSPITALITY INDUSTRY?

Our HEADWAY Graduate Programme offers a fantastic opportunity to ignite your future in hospitality whilst working in an independant and progressive business that puts individuals and people at the heart of its values. We are keen to develop and inspire passionate and ambitious individuals who are committed to a career in this sector. 

WHAT'S OUR OFFER TO YOU?

We offer two 18 month programmes, a Food and Beverage Headway Programme and a Rooms Division Headway Programme. Each programme is bespoke to you and allows you to explore key areas of hotel management within your chosen discipline.

WHAT DOES A SUCCESSFUL APPLICATION LOOK LIKE?

High levels of passion, energy and ambition. A desire to be and work with the best. The resilience to work hard, learn from the bottom to be able to then lead by example, to your colleagues and become a role model of a Grand leader. A positive attitude and a hunger to capitalise on each opportunity shown to you and reach out for more! A degree in Hospitality, Tourism, Events or other Business related discipline completing in 2019 or completed in 2018. 12 months relevant hospitality experience.

THE NEXT STEPS:

Our application process was open throughout November, December 2018 and January 2019. The application process is now closed, but look out for dates for our next round.

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