Following the most recent government update, we are planning to re-open our hotel and restaurants on 17th May, subject to any further guidance. Please be assured that we are working through all reservations by arrival date, and we will be in touch with everyone as soon as we can.
Thinking ahead, the option to purchase our fully flexible rates (‘best flexible rate’) is still available for future dates so you can book directly with us, with confidence. In the meantime, gift vouchers are available to purchase, and we are running our delicious takeaways.
Please refer to the government website for up to date restrictions.
Explore the possibilities for safe stays
An update from our team on how we are preparing for re-opening
A message from our team...
Watch our new video to hear from our team about our re-opening and discover what measures we're taking to ensure your comfort, confidence and happiness when you stay with us in 2021...
We are spending this current lockdown in the same way we spent the previous one, working on our processes and measures to ensure that, when we can re-open our doors, we do so with the confidence that we are able to do it safely. We’re updating our action plans and have made an overview of what we're working on available below.
With thoughts and best wishes from all of our team, to all of you.
We hope to see you soon.
The Grand Brighton team x
From training, service and delivery, to cleanliness, food and technology, we have ensured that we were as readily prepared as possible to deliver a safe, secure and flexible exceptional customer experience.
Please be aware that face coverings for our staff and guests are now mandatory in the hotel. You will be asked to wear a face covering when moving around any public area, this can be removed when seated for the consumption of food or drink, but should be put on afterwards. Thank you for your co-operation.
Whenever your time of arrival may be, we will be operating in line with the current government restrictions. As per current restrictions, our restaurant and bar will be closed by 10pm. The last restaurant sitting is 8.15pm, and last drinks orders are 8.45pm. Bookings will be limited to a maximum of 6 people. All bookings and visits will require track and trace contact details and should be pre-booked.
We will follow any further guidance and recommendations as they are available, so that together we can be confident we have a clear and consistent industry-wide approach.
We are now taking flexible reservations
...and we are only a phone call away
Choose our ‘best flexible rate’ and no payment will be taken prior to your stay. You can also amend or cancel your booking until 12pm on the day of your arrival with no charge. When you book directly with us you’ll enjoy a complimentary bottle of wine in your room, access to special offers and extra perks, and you’ll experience exceptional flexibility; however, regretfully, we are not able to manage or amend any bookings made via a third party. So, for the most flexible terms and ease of amending your reservation, please book directly with us.
Best flexible rate
No payment will be taken prior to your stay.
Amend or cancel
Until 12pm on the day of your arrival with no charge.
Enjoy a complimentary bottle of wine in your room.
You can speak to our team on the phone. Many of our team members are still working, and our reservations, meetings and events teams are just a phone call away. Whether you'd like to discuss a current booking, make a new reservation, or you have a question, just give us a call on +44 (0)1273 224300 and we'd be delighted to talk.