The Grand Brighton and Richmond Hill Hotel respects your privacy. Protecting your personal data such as name, date of birth, address, email address, telephone number etc…is paramount within our business.
1. DATA AVOIDANCE AND DATA MINIMISATION
We will observe the principles of data avoidance and data minimisation. That means that we will collect; process and use as little personal data as possible and for marketing purposes only handle, process and use data that the user has given us permission to use.
2. PERSONAL DATA AND CONSENT
We will collect, process and use your personal data only if this is necessary for substantiating, implementing or terminating a contractual customer relationship or similar. In addition, we will only collect, process and use your personal data following your prior consent. Your personal data will only be used for the purpose and to the extent to which you have consented. For example, if you consented to receive information on the Spa via our email news sign up, you will NOT be contacted with news on any other services.
3. REQUEST TO DELETE DATA
You can request that we delete your data at any time. On receipt of your removal request your data will be deleted. Requesting removal of your data should be sent to the following email address: email@example.com or via the unsubscribe link at the bottom of the emails we send you. Collection of your data may re-occur should you use our website in the future and consent to us contacting you.
4. AUTOMATICALLY GENERATED DATA
When visiting the pages on our websites personal data may be automatically processed. Typically, this relates to the name of your internet provider, your IP address, the browser you are using, your operating system, which web pages you visited within our website and from the website from which you may have accessed our website. In all the above mentioned cases the processing of such data is carried out anonymously, that is to say it is impossible to assign and therefore identify any individual person from this collected data.
6. THIRD PARTY ACCESS TO YOUR PERSONAL DATA
The collection, processing and utilisation of personal data is carried out by The Grand Brighton and Richmond Hill Hotel and by service providers authorised by us. We will ensure that service providers adhere to the most current legal data protection obligations. There may be instances whereby the data you have consented for us to use, is utilised by both The Grand Brighton and Richmond Hill Hotel. Where this is the case, it will be clearly outlined at the time of collection within the data submission form. We will not sell, rent or trade your data or use it for other means. Only in rare circumstances where there is a legal requirement, as well as obligations to notify, will your data be passed on to government authorities.
We have enforced technical and organisational measures to protect your data against loss, alterations, theft or access by un-authorised third parties. All data used is stored in safe systems that can only be accessed by authorised individuals accessing it for the purpose that has been consented to.
8. DELETION AND BLOCKING
We will delete your personal data when the associated business objective ceases to apply or when the relevant legal data protection regulations call for this. For instance, we will delete the data collected for a competition if you have not consented to your data being collected, processed and used for any other purpose. In cases of consent being given, we will delete your data following the retraction of your approval or the discontinuation of the purpose of your consent.
10. ACCESSING YOUR RECORDS
You have the right to request a copy of the data which The Grand Brighton and Richmond Hill Hotel hold. If you wish to receive a copy of this information, please email firstname.lastname@example.org,uk or write to the Marketing Department, The Grand Brighton, 97 -99 King’s Road. Brighton, BN1 2FW.